Password Reset Instructions

How do I reset my password?
You can reset your password online or through the Jason’s Deli app by following the steps below.

Resetting your password online:

Visit https://order.jasonsdeli.com/#/
Click “OK” on the Location and Date pop-up window.
In the upper right hand corner of your screen, click on the Profile icon
Login to your Account
In the Profile menu, select “Account Settings.”
On the User Details tab, click “Change Password.”
Enter your old password and your new password.
New passwords must be a minimum of 12 characters and include a capital letter, lowercase letter, number and special character.

If you are not logged in and/or do not have your current password:

Visit https://order.jasonsdeli.com/#/
Click “OK” on the Location and Date pop-up window.
In the upper right hand corner of your screen, click on the Profile icon
Login to your Account.
Click the Forgot Password tab.
Enter your email address and click “Submit.”
You will be emailed a link to reset your password. Select the link in your email to complete the process. (Note: If you do not receive the email, please ensure you've approved to receive emails from jasonsdeli.com and checked folders such as 'Spam' or 'Junk'. )
If the Location and Date pop up window appears, click “OK” and proceed to the password reset screen
Enter and confirm your new password and then press "Submit".
New passwords must be a minimum of 12 characters and include a capital letter, lowercase letter, number and special character.

Resetting your password through the Jason’s Deli App:

Select "Profile" at the bottom of the screen.
Select “Change Password.”
Enter your old password, then enter and confirm your new password and then press "Update".
New passwords must be a minimum of 12 characters and include a capital letter, lowercase letter, number and special character.

If you are not logged in and/or do not have your current password:

Tap “Sign In”
Tap "Forgot Password?"
Enter the email address associated with your account and then press "Send Instructions."
You will be emailed a link to reset your password. Select the link in your email to complete the process. (Note: If you do not receive the email, please ensure you've approved to receive emails from jasonsdeli.com and checked folders such as 'Spam' or 'Junk'. )
If the Location and Date pop up window appears, click “OK” and proceed to the password reset screen
Enter and confirm your new password and then press "Submit".
New passwords must be a minimum of 12 characters and include a capital letter, lowercase letter, number and special character.